Friedlaenders Real Estate Problems Blog

 Noticed a lot of traffic from the domian (hgr.com.au) of Herbert Geer & Rundle, just wondering if the guys need a hand with anything? If you are, don’t hesitate to contact me on my email or just leave a comment!

Have fun.

UPDATE: I actually did have a comment by someone anonymously on the blog coming from this domain. I tried to email this person but there email address bounced. The message was just to say that I have a comment policy and that your comment was to big of an accusation to publish. If you have strong evidence of what you said, let me know and we can look at the correct way to publish it.

Update: More interest today from what looks to be this domain. 43 odd page views. Also some comments in the past from a similar IP address. Are you guys investigating this site (and trying to bait me) or are the claims in the comments true and you are looking to see if anyone else is reporting the same behavior? Or is it just a staff member that has independent dealings with Charles or Friedlaenders? Please contact me.

Molly

I recently got an email from another unhappy customer of Friedlaenders. The story sounds all to familiar (and one day I will get around to publishing our story, god I am slack). I got the okay from the email author to publish his story:

I’m not to sure if I’m disgusted or glad that it’s not only me that has had trouble with Friedlaenders in the past. It sounds to me as though getting a bond back from this so called agent is similar to that of getting blood from a stone.

I arrived in Australia and was unfortunate enough to lease a property in the Docklands via Friedlaenders. Not realizing the potential headache I was getting myself into I happily signed on the dotted line. BIG mistake

For the first 9 months of the lease there were no problems. I didn’t hear anything from them and figured everything was going along fine. That was until the 10th month when I received a call from another real estate company advising they had been instructed to sell the property so for the remaining 3 months of my every Saturday I’d have to give an open inspection for an hour. Not to happy about finding this out via someone I didn’t know I called Jason of Friedlaenders only to be told he was busy and would call me back…

3 weeks late after numerous calls I was lucky enough to speak to Jason as he had picked up the phone on reception. He said that he knew nothing about the vendor selling and would get back to me. At this point I advised that I would be vacating the property at the end of the lease.

I followed my verbal notice up with a written notice and that was that………or so I thought.

After 3 months of inspections and dressing apartment to help it sell I vacated on the 24^th June without so much as a phone call or letter from Friedlaenders.

I called Friedlaenders to say I would be dropping the keys back and was unfortunate enough to speak to Mr. Friedlaender (the bald devil looking guy on their website) who replied telling me that I need to serve notice and I would therefore need to pay another months rent and that an inspection would need to be undertaken (the 1^st one within 12 months mind you).

After the inspection I received a letter which had been backdated stating that the property wasn’t left in a good enough standard due to there being weeds in the garden and a beer can one of the bushes (no lie)

I called Friedlaenders for approx 2 months to get my bond refunded. In the end I had to file for a court date at which point I had to contact Jason to make sure he could attend. Low and behold he tells me the land lord was going to refund my bond in full.

I spoke to the other agent that sold the property and they told me that they were extremely happy with the sale and commended me for the cleanliness of the apartment and helping in the sale. Friedlaenders however claim that the vendor was withholding the bond. It took Friedlaenders 3 months from the end of my lease to refund my money.

I hope that people get to read your site prior to taking a lease or buying a property through these guys. They are without a doubt the rudest, most aggressive unprofessional company I’ve ever had the misfortune of dealing with.

So the moral of this story is that you should have everything in writting, keep records and at all cost, avoid Friedlaenders Real Estate!

Molly

The subject says it all. There has been an increase in traffic and I am wondering if something is up? Any one know whats going on?

Molly

Why has eBay (the leading online auction site on the web) become such a success in what you must admit is a business that could be very dodgy! I mean your buying second hand goods from total strangers and you can’t see the goods first and you don’t even know if they have the goods or just found a photo some where on the Internet.

So what is arguably the reason for eBay’s success? I would argue its the rating system that they use that allows you to rate someone that you have just had a transaction with. So I buy a notebook computer off Joe Blogs and when it comes, it doesn’t work the way it was described. If Joe doesn’t do anything about this, I can at least leave a negative feedback both in a rating and describe the transaction.

So all sellers and buyers have a rating and you can check out what people are saying about the person. One of the things a good rating show is that you are less likely to get ripped off because its to hard to get a high rating that you don’t want to risk it (I know my wife is less likely to accept bids or buy from people with negative ratings) and your not going to make 100 transactions just to set up for a scam (unless its a huge scam).

Wouldn’t it be great if you could have a look at some site and see what reputation a business that you are dealing with has. In this example, wouldn’t it be great if you could let others know the good or bad experience you have had with Friedlaenders, so that others could search out and find whether they have a good reputation in the community. Well there is a service out there you can contribute to the reputation of a person or business that have had experience with.

The site/service is Rapleaf. Basically you can search for an entity by email or Phone number. Once you find the entity, you can rate the entities from the point of view as either them being a buyer, a seller, a swapper or just a friend and the rating is displayed to show the different between ratings by a person doing a transaction (the commerce score), Friends score and then the percentage score. See more here in the Rapleaf FAQ. Once you have a user in the Rapleaf system, you (or they) can display their Rapleaf reputation in a graphical form. To the right of here is the Friedlaenders Rapleaf score. I entered them in with my thoughts of my interaction with them. If you have had a positive, neutral or negative interaction with Friedlaenders, I would ask you to go and add to their Rapleaf Reputation so it is available for others. My Rapleaf is also on the sidebar to the top right. So if you know me or do business with me, feel free to rate me.

Also don’t hesitate to add more companies that you deal with. This is a great concept and hopefully it will become a great tool to find out which businesses are the ones we should be dealing with.

Molly